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Emotions in a crisis sittuation

What are the most frequent problems

Employees experience fear and anxiety due to the unstable situation across the world
(the pandemic, inflation, military invasion of Ukraine)

Employees cannot handle stress and emotions

Managers do not know how to talk to employees about emotions in a difficult, crisis situation

We understand that every organization is different. Therefore we always perform an in-depth analysis of the situation and adjust the solutions such that they satisfy the needs of your business

The methods are selected without prior determination of the needs

Our solutions

On the way to understanding – good conversations

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Emotions under care

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Self regulation in times
of uncertainty - a webinar

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Supervision and coaching consultations

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How this will affect your business

Enhanced managerial competences of recognizing colleagues’ emotions and responding appropriately

Higher quality of conversations between employees

Greater psychological resilience of managers and their team members

Increased sense of safety among employees

Reinforced trust in the organization and leaders

What our customers say

  • What our customers say


    House of Skills conducted the STOCK Manager Academy for us in September 2018 - December 2019. 48 middle managers participated in the Academy.

    Participants of the Academy took part in a development path covering both training courses (including Effective Manager, Situational Leadership SLII Experience, Change Management) and workshops to streamline cooperation between departments, as well as ARL sessions to support the implementation of knowledge acquired during training, and an Interactive Spectacle "Company", concluding the entire Academy. The effects of the Academy - including streamlined communication, better cooperation between departments - were already visible after the first half of the project.
    The STOCK Manager Academy project has been a success. We achieved far more than we anticipated when designing the goals for this project. The direct effects, translating into the efficiency of the organization's work are:
    • Increased responsibility and self-reliance of managers
    • Increase flexibility of managers' leadership style, individualize their approach to employees
    • Change to the attitude to the situation of change - managers' fear of change has decreased, bottom-up change initiatives have emerged instead
    • Increased awareness among managers of the areas they should continue to work on
    • Significant improvement in communication and cooperation between the 2 departments
    (…)
    A. Szrejner
    HR Director
  • What our customers say


    In May 2020, we began working with House of Skills on online development projects for Philips Global Business Services employees. (…)
    In cooperation with House of Skills, we appreciate in particular:
    • Professionalism in the preparation of training programs, accurate understanding of the needs of participants and 2aproposing a course of development activities adequate to them
    • The high quality of the pr2presented training at the level of the concept and methodology of conduct, the preparation of trainers
    • flexibility to respond to emerging needs
    • openness and transparency in communication
    • Satisfaction of the trainees, who expressed positive evaluation both for this form of training and for the trainers conducting the sessions
    B. Budzewski
    Head of Procurement CEE
  • What our customers say


    House of Skills conducted workshops for Unilever Poland Services’, the “EU Order to Cash Operations” team, (…), dedicated to designing and planning changes in the organizational structure and the internal division of roles &responsibilities.

    The workshop was preceded by an organizational diagnosis, which made it possible to properly define the design criteria for the target structure. (…)

    All workshops were reliably prepared, the consultants made sure to get to know well and understand our organization, as well as conducted effective and engaging online sessions. They worked flexibly, adapting their approach to our needs. The results achieved fully meet our expectations.
    J. Wurcel
    LIEU Order to Cash Operations Senior Manager
  • What our customers say


    As part of cooperation with House of Skills, (…), we carried out a training devoted to the “Art of Presentation”, attended by our Employees from various parts of the organization.

    The training program was focused on the most important issues related to public speaking. We particularly appreciate the practical dimension of the workshops, during which the participants had, among others, the possibility of appearing in front of the camera. Numerous exercises engaging the group allowed to improve skills the participants and were also a great opportunity to share feedback on their strengths and areas for development. The training was very positively received.
    M. Kochel
    HR Business Support HIAB
  • What our customers say


    We confirm that in cooperation with House of Skills, (…), we implemented a development program for 150 customer service employees and their 20 supervisors - first-line managers.

    The trainings were tailored to our needs and carried out with the utmost care (…). As a result, customer service employees felt more confident in situations of cooperation with both external and internal customers, which was important for young employees of this department, but above all for improving the quality of our services and customer satisfaction.

    In the evaluation surveys, the participants pointed out the professionalism of the lecturers, (…), the practical dimension of the workshops - real cases, numerous exercises and scenes (with camera recording), gaining valuable feedback, as well as the ability to activate participants and create a good atmosphere.
    K. Piotrowicz, Account Management Director
    M. Bryszewski, Head of Business Solutions
  • What our customers say


    (…) House of Skills has implemented a project for the development of employee competencies for Colliers International Poland.

    (...) The project focused on the following issues:
    • Communication and relationship building using the Extended DISC methodology
    • Effective negotiations.

    In total, the project covered about 30 days of training for various groups of employees.
    Effective training required understanding the challenges of our organization. The representatives of House of Skills throughout the duration of our cooperation showed utmost professionalism and professional ethics, providing services at a high level, reacting very quickly to our requests or needs.
    Outstanding expertise, an innovative approach (…) and the engagement of the consultants and project leaders guaranteed the achievement of the anticipated goals and would bring tangible results after the training. The trainings are highly rated by our employees, who emphasize the great knowledge and coaching skills of the trainers and see the effects in the form of their higher competence and knowledge after trainings conducted by House of Skills.
    A. Blaszkiewicz
    HR Director
  • What our customers say


    In recent years, we used the support of House of Skills many times, also during the change project involving the separation of Siemens Healthcare Sp. z o. o. from the structures of Siemens Sp. z o. o.; the cooperation covered primarily the design and implementation of changes at the level of concept building, defining the local strategy and its operationalization.

    We highly appreciate the quality of cooperation in terms of the substantive support received, flexibility in the selection of methods and the willingness of House of Skills consultants to adjust the proposed solutions to our needs. We are extremely satisfied with the existing relations and the effects achieved;
    Zbigniew Pawel Migdalski
    Siemens Healthcare Sp. z o. o. CEO
  • What our customers say


    House of Skills delivered a series of workshops with managers, aiming at developing goal setting and employee evaluation. The role of House of Skills was:

    • Development of a coherent approach to defining and describing goals, taking into account the planned changes in the evaluation form, training of 50 managers.
    • Designing and conducting workshops for 50 managers on providing feedback to employees (…)

    The trainers devoted a lot of attention to a thorough understanding of our organization, the specifics of the management team and its diversity. The workshop program they created was very practical and focused on changing the behavior of employees - which was fully achieved. A review of the ratings given by managers indicates a real improvement in this area.
    P. Rajewski, Member of the Board
    K. Kalamat, Head of HR

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We will find perfect sollutions for your business.