Marios is focusing on the intersection of digital transformation, customer experience, and human-centric design methodologies. With nearly a decade of industry experience, he assists organizations to change towards a digitally advanced and customer-focused business model.
As an expert facilitator, he designs and delivers innovative training programs to foster personal upskilling and align business strategies with the digital era. As Business Training Strategist, Marios assists clients in their transformational journey.
His work primarily focuses on key areas such as Customer Journey Mapping, Service Design, Design Thinking, Digital Transformation, and instilling a Startup Mindset. His broad experience and deep expertise transform the way businesses operate and individuals think, empowering them to thrive in a digitally-driven, customer-oriented landscape.

Education, certification and training

• Bachelor in Telecommunication Systems & Networks, University of Applied Science of Western Greece
• Certified Trainer for Adults, National Organization for the Certification of Qualifications & Vocational Guidance
• Certified Customer Experience Professional, Customer Experience Professionals Association (CXPA)
• Certification in Psychodrama, Hellenic Association of Group Analysis and Psychotherapy